FAQ

For fastest service, we recommend ordering online. If you prefer, you may also order by phone.

Absolutely. We use an industry standard secure online transaction system.

All of our transaction data is encrypted, then transmitted through a secure server. Secure servers are indicated with an “https” in your current browser URL instead of “http.” Secure pages are also marked with a closed padlock icon in the top lefthand corner of your browser.

After receipt of payment, orders will be shipped within one business day. Orders are shipped by US Postal Service or UPS at your choice. After shipping label as created and the package has drop off at the courier store ‘WE DO NOT HAVE CONTROL OVER YOUR PACKAGE.’ Any delays or  issues within transport is  up to the courier, if so contact courier for update.

Yes. Every order of $75 dollars or more automatically qualifies for free shipping anywhere within the United States excepts for express and international shipping.

These are the most likely reasons:

1. if the website detects fraudulent activity such as; wrong spelling of name on  card, wrong CVC code or wrong expiration date or card number and also wrong billing address. 
2. Insufficient funds

After you place an order:

1. You will receive an order confirmation email within minutes.
2. We pack and ship your order within one business day.
3. Customize packages takes  48hrs to 7 days to be shipped.
4. automatically the tracking details will be send to you.

Yes. If you are in Panama city  Florida, you may stop by our office to make a direct purchase. We are located at 7102 ava  ln,  Panama City Beach, Fl.32408